Troubleshooting Guide

Connection Issues

Check your internet connection: Ensure you're connected to a stable network.
Close other bandwidth-heavy applications: Pause downloads and close streaming services.
Try refreshing the game: Sometimes, a simple refresh can resolve minor connectivity issues.
Clear browser cache: This can help with loading issues and improve performance.
Use a wired connection if possible: Wired connections generally offer better stability than wireless ones.

Enable hardware acceleration: This can be enabled in your browser settings to improve performance.
Update your browser: Ensure you're using the latest version of your browser for optimal performance.

Rejoin party if disconnected: If you get disconnected, rejoining the party can help you get back into the game.
Refresh page if UI becomes unresponsive: A quick refresh can often resolve UI issues.
Create a new party if code expires: If your party code expires, creating a new party is a simple solution.
Use basic characters if having input issues: Avoid using special characters that might not register properly.

Restart your router: Sometimes, a router restart can help improve your connection.
Optimize router placement: Ensure your router is placed in a central location to minimize interference.
Check for firmware updates: Make sure your router's firmware is up to date.

Disable unnecessary extensions: Some browser extensions can interfere with game performance.

Update your operating system: Keeping your OS up to date can help with overall performance.
Run a virus scan: Ensure your system is free from malware that could impact performance.

Last updated 6 months ago